Reviews from Verified Windsor Residents

I have lived at Windsor Old Fourth Ward for over 2 years and I have always been extremely pleased with the apartment complex and management. The maintenance staff is always friendly and quick to respond to any concerns. As a healthcare provider I was impressed with the way that Windsor quickly implemented safety measures in response to the pandemic. They have been proactive with social distancing and hand-sanitizing stations throughout the building. I have always felt that it is a safe and fun place to live.

We have had a wonderful experience at Windsor from the first day we visited until nowweve lived here one month. Everyone in the office is so helpful and friendly. Our leasing agent was Ayushishe couldnt have done more to help us. We love our apartment. It is more than we expected. The building is immaculate, the amenities are kept in great working order. The parking and building seems well maintained and especially secure. And of course the area is lovely as well. Its been a great experience overall. We have no complaints or regrets. Thank you so much!

The maintenance staff is great and enjoyable to work with.

Response was prompt

The Location is great. The apartment finishes and styles are incredible and the amenities are awesome. Great Leasing and Maintenance Team as well.

Tiandre was incredible in getting us moved in. We had an emergency where we needed to find a new place within 1 week, and Tiandre gave us all the confidence in the world that we would be ready to go. It calmed us down and we love our place. So far, we love our place. The Kitchen, Bathroom, Bedroom and living space are meeting all our needs. Looking forward to the summer to spend more time by the pool

Management is very accommodating and helpful. Provides timely updates on elevator & property repairs when needed. Appreciate the informational emails regarding the property when necessary.

Amazing service

The apartment location could not be better as far as access to restaurants, nearby neighborhoods, Ponce and Krog markets and in general walking near the path, beltline and Old Fourth Ward park. I love the management and maintenance team and they have always been prompt, professional and helpful from even before I moved in. I especially have appreciated Jasmine, Alexis, Shayna (not here anymore) and Gerald. The buildling is always clean and the decor has been very warm and welcoming. I love all the amenitis, the roof, the lounge rooms, study space and pool area. The gym is spacious and the hours have been wonderful and the grills by the pool are super awesome. I enjoy the large tv's and have loved the music that can play in the gym, pool area and roof. The apartments are well designed and have beautiful wood floors, large laundry area, spacious closets and awesome tubs. My only struggle has been the water temperature where it becomes cool before the tub fills and that has been attempted to be fixed but has not been successful. I think the experience with Valet trash could also be an area of improvement for the cost that we pay.

Ken was wonderful! He fixed my maintenance issues (which were multiple) very fast and asked me if I have additional. He also went the extra mile and spoke with the trask pick up guys as well to make sure it gets picked up consistently.

Due to Covid precautions, I opted to do virtual tours of apartments in the area rather than in person and the tour that I had with Windsor was great. Having never seen the apartment in person prior to my move in date, I was pleasantly surprised that the apartment looked even nicer in person. I had a really quick move in timeframe of less than a week and had a good experience

Our apartment is lovely and functional. The staff in the office (Jazmine, Alexis, Jenifer, etc) are wonderful and helpful. The maintenance staff are superb! Theyre always cleaning and improving and Im super impressed, especially after living in a few other communities.

The entire staff was friendly, and very helpful and very accommodating when I needed help or questions. . I also felt there was a feeling among all the residents when we met in the halls or interacted around the public areas of the building that everyone wore masks and considerate of one another. It was a very peaceful, beautiful environment.

Location, location, and location. The maintenance team and the management team are great. I really enjoy the social events before and during the pandemic. We had several interactive contactless social events.

Kevin was very responsive and helpful, great work!

Great service, quick and efficient, & extremely clean!